Webconsuls Blog

Saturday, April 18, 2009

Facebook and Internet Explorer 8

Surprised you. Didn't I. Here it is Saturday morning and the title of my blog is almost technical. Facebook and Internet Explorer 8! I am going to try to make this post short and sweet. Here is what I experienced this week from a technical standpoint.
  1. For the past few weeks every time that I have opened IE 7 I have seen an invitation to download IE 8. Finally, I thought why not? So I did. It seemed to download efficiently and there were many new features to see and use.
  2. As a "member" of Facebook, I log on to Facebook about once or twice per day. I don't really have time to be on Facebook all day long taking surveys, tests, etc. But on the day that I downloaded IE 8 I went to Facebook and what do you know...there was a message at the top of my Facebook home page that said: ALERT! You are trying to view FACEBOOK using IE 6, please update your browser to IE 7!
  3. Are you kidding me? I would have understood if this alert message had said "You are trying to view FACEBOOK with IE 8, but Facebook is not compatible with IE 8. Until we have updated FACEBOOK to be compatible with IE 8, please view in Firefox."
  4. I let a few days go by and when I wanted to sign into FACEBOOK I did go to Firefox. But this became annoying.
  5. This morning I once again went to FACEBOOK on IE 8 and the strange warning message was gone, BUT the view was still screwed up (my technical term).
  6. Once again, on FACEBOOK I clicked on HELP and searched the phrase "Internet Explorer 8." What do you know, someone actually posted the solution to my problem: "While you are on Facebook: Click on "Tools" then click on "Compatibility View Settings". Facebook's web site will appear in the "Add this Website" box. Click the "add" button and you will be all set. Facebook will now be viewable with all of its features in IE 8!"
  7. Now I ask you: According to Facebook's Press Room, FACEBOOK has 200 million active users, don't you think that with 200 million active users that FACEBOOK could make sure their software is compatible with IE 8 or at least they could post a message that made sense and gave IE 8 users instructions of how to correct the view?
What I have just described to you is one of the new features of IE 8. That is a Compatibility View. The first time you visit a web site using IE 8 you will see a little box to the left of the "refresh button". Hover over this box and it says: "Compatibility View: Websites designed for older browsers will often look better, and problems such as out-of-place menus, images, or text will be corrected." GREAT!!!! This makes IE 8 worth it to me. There are other new features like, "re-open closed tabs", "InPrivate" and "Use an Accelerator."

I am sure many of you are saying to yourself, why does Judy use Internet Explorer when she could use Firefox, Chrome, etc? Habit...yes, I happen to feel comfortable with IE, as do many other people. And the bottom line is this: Webconsuls is responsible for designing and upgrading our clients' sites. As such, we are required to test new and upgraded sites in all browser types and versions.
Let me know what you think.


  1. Thanks -- that compatability tip helped a lot!

  2. thanks so much, i googled the IE8 & facebook problem and got here; Glad SOMEONE is out there with the answer!

  3. thanks so much! I googled the facebook ie8 problem and got here, its nice to know that SOMEONE out there has the solution, you would think that facebook or IE8 could share that information instead of me continuously trying to redownload what i already had over and over! lol thanks a bunch!

  4. wow, thank you SO much for your post. I've googled & gone out of my mind why my Facebook was all screwed up on my new laptop!! I was going upstairs to our ancient pc just to check facebook. My spouse was like, "Why the heck are you on the PC?!" My screen ONLY on facebook was all "wrong" (the home page was fine...all the personal profiles were jacked). What a pain!!!

  5. I tried clicking compatibility view while I'm on facebook but it's grayed out.
    I opened compatibility view settings added www.facebook.com but nothing happened.

  6. To Anonymous who wrote on August 7: I am not sure why you did not see a change after going to Compatibility View Settings in your tools; however, like they say, when all else fails, try rebooting and see if the view is improved when next you visit Facebook.

  7. Same here, I cant get it to work. I did go to Tools > Compatibility View Settings > and added facebook.com but nothing changed. I still have squares appearing instead of words. I tried rebooting but still have the same problem. Gah!!

  8. it worked! thanks for the help..been troubleshooting for days and got so frustrated with facebook "unsupport group"..after adding facebook.com to compatibility view settings, just need to restart to view normally..

  9. Thanks so much !! I tried everything...Your solution worked. BLESS YOU !!!!!

  10. Even after enabling Facebook in the compatibility view function, there are still numerous issues. For example, uploading photos violates IE8 security protocol, haven't figured out how to bypass this. Also, the friends list won't expand. I'm not sure if this is IE8 issue or somehting else. Anyway, there are numerous other bugs. -C

  11. I too had problems with facebook messages,chat,notifications and I added facebook to compatibility view settings and now everything is normal. Seems as though facebook would add this information to their help link. It would certainly solve most of their problems.
    Thanks for the tip!


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